FAQ
Common Questions
Why does my dog keep sleeping on the floor instead of their bed?
Dogs naturally look for cooler surfaces when they're overheating — tile, hardwood, bathroom floors. FrostMat™ gives them a softer, cool-to-touch place to rest without needing the hard floor.
Does the mat actually stay cool?
Yes — the cooling fabric feels noticeably cooler on contact, no water, gel, or refrigeration needed. Works best in a fan-cooled or air-conditioned room on hotter days.
What if my dog usually avoids cooling mats?
Most feel stiff or plasticky. FrostMat™ has a soft, cushioned structure that feels like a real bed, so dogs settle onto it more naturally.
Is it suitable for thick-fur breeds?
Yes — especially loved by breeds that overheat easily: huskies, golden retrievers, samoyeds, corgis, and doodles.
Is it machine washable?
Yes. Machine wash on gentle cycle, air dry or tumble dry on low heat.
How do I know if my dog is overheating indoors?
Common signs: constant panting, pacing and unable to settle, laying on bathroom tiles, avoiding their bed, seeking out cold spots.
What's your guarantee?
90-Day Money-Back Guarantee — try it as part of your dog's cooling routine. If it's not helping, contact us and we'll make it right.
